Terms & Conditions
Last updated October 07, 2021
-By using the irinatundra.net website and making a purchase from the irinatundra.net webshop you agree to these terms & conditions.
-You must be 18 years or over, to use and order from this website. By using this website and/or placing an order in the webshop, you confirm you are 18 years or older.
-We reserve all rights to change webshop prices, shipping costs and the terms & conditions at any time without any notice.
-Shipping costs: Free shipping to anywhere in Finland. A flat rate applies to all other EU countries (20€) and the rest of the world (45€)
-All international orders are shipped with tracking.
-Orders are sent in discreet packaging to the address provided by you in the order form. Please double-check, because we will not change the address after order has been placed.
-We only use regular mail services, not courier services or SmartPost (Finland).
If you need a different shipping method, please contact us at irinatundra(a)gmail(dot)com prior to placing your order. Surcharges will apply!
-Payment methods available are manual payment (i.e. bank transfer. You will find payment details in your order confirmation email) and Paypal checkout.
-Payment needs to be completed for us to process the order. No items or download links will be sent prior to us receiving the payment. If payment is not received in a timely manner, we treat the order as an abandoned cart.
-If you are having any issues with payment, please contact us at irinatundra(a)gmail(dot)com
-You will receive an order confirmation email after placing your order. If you purchased any digital downloads, the download links will be sent to this email after your payment has been registered. Make sure you give an email address you have access to! Confirmation emails or download links will not be resent!
If you do not get the order confirmation email within a few hours of placing the order, check your spam-folder! Can't find it or notice any mistakes, contact us immediately! irinatundra(a)gmail(dot)com
-Shipping time for any physical items is in general 7-14 business days from making the payment. Note, this DOES NOT include the time the package goes through customs!
Items that are worn before sending, such as used panties, may take longer to ship, if there is a waiting list. We will always email you to let you know if there's a longer wait.
Delivery time for digital downloads are in general 1-3 business days from making the payment, depending on the payment method you chose.
-Note that shipments might be subject to customs tariffs and duty. We are not to be held responsible for these expenses nor delays. The expenses are to be paid by the buyer.
-Prior to placing your order, make sure the items you are purchasing are allowed into your country. We are not resposible for undelivered packages in these cases nor in the case the buyer failed to pay customs expenses.
-If you have any problems or questions about your order, contact us at irinatundra(a)gmail(dot)com
Returns, refunds, cancellations
Products are personalized for the buyer. After payment has been made, the sale is final. No cancellations, returns or exchanges will be accepted.
Digital Downloads sales are final.
Leaving a package unclaimed is not cancelling an order and the order will not be refunded nor resent!
It's the buyer's responsibility to fill in a correct email address they have access to. Download links will not be resent under any circumstances!
We are not to be held responsible for mistakes made by the shipping company, such as a damaged, delayed or lost package, wrong address or in the case of force majeure. To avoid these, we send all international orders with tracking. Please let us know if there has been any problems, so we can take the appropriate actions.
Our Environmental Promise
At the time being, we have abstained from offering merch in the webshop and only sell memorabilia items; these are used items that have come to the end of their career, but still have life in them to make somebody else happy.
Most memorabilia items come with a picture of me wearing them, that, up until now, I have been sending as a physical print with the order. From now on by default the picture will be emailed to you. If you need it printed with your order, please specify this in the order form!
We offer picture sets and videos now as digital downloads only, as opposed to physical DVD copies.
You can buy my book as an eBook HERE.
Whenever possible, we pack orders in recycled or reused packaging. However, quality or the safety of the parcel or recipient is never compromised!
Order confirmations, packing slips or receipts will not be printed. Use the order confirmation email for any reference.